EMPLOYEE DEVELOPMENT
Fuel professional growth with continuous learning
Improve employee competencies, strengthen skillsets, and enhance the joy of learning with convenient, On-Demand courses.
Learning that works, everyday.
JER HR Group provides a comprehensive catalog of On-Demand courses that are engaging, interactive, and, fit your style and need.
From self-paced individual learning, to virtual and on-site courses and coaching, we’ve got what you need to create a growth oriented culture and provide the employee development that improves talent acquisition and retention.
On-Demand Courses for Employee Development
On-Demand courses are offered for self-paced learning and can also be customized for group or virtual instructor led training to meet corporate objectives.
Topics include:
Leadership Training & Development
- Behavioral Interviewing
- Coaching
- Managing Performance Discussions
- Understanding Behavioral Styles for Managers
- Reinforcing Understanding of Behavioral Styles for Managers
- Win-Win Negotiations for Managers
- Leadership Training and Development Course Library
Customer Service Training & Development
- Customer Focused Interviews
- Establishing Credibility and Trust for Customer Service
- Handling Customer Complaints
- Questions Are The Answer for Customer Service
- Understanding Behavioral Styles for Customer Service
- Reinforcing Your Understanding of Behavioral Styles for Customer Service
- Win-Win Negotiations for Customer Service
Upskilling
- Time and Priority Management
- Listening Skills
- Your Conflict Approach and When to Use It
- Enhance Your Negotiating Skills
- Leverage Your Personal Strengths at Work
- Recognizing and Adapting Your Learning Style
- Meeting Management
- Key Communication Skills
- Dynamic Decision Making
- Priority Management
- Enhancing Happiness at Work
Sales Training & Development
- Coaching for Sales Managers
- Customer Focused Sales Interviews
- Customer Focused Presentations
- Establishing Credibility and Trust for Sales
- Gaining Commitments to Action/Closing
- Overcoming All Objections
- Prospecting to Create Interest
- Questions Are the Answer for Sales
- Understanding Behavioral Styles for Sales
- Reinforcing Your Understanding of Behavioral Styles for Sales
- Win-Win Negotiations
Safety and Sector Specific Training
Additional Ready to Go courses are available through our Content Library, powered by Training Network.
Topics include:
- Health & Safety
- Sexual Harassment Prevention
- Personal Protection Equipment (PPE)
- Compliance & Ethics
- Industry Specific Training
- DOT & OSHA Training
